Meet our Team

Learn more about the IACP staff who work to support members. We relentlessly advocate for community providers. If you have a concern, please reach out to any of our staff members.

Chief Executive Officer
Email Shelly
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Communications Coordinator
Email Maddie
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Technical Assistance Coordinator
Email Brita
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Chief Operations Officer
Email Susan
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Outcomes Coordinator
Email Kat
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SHELLY CHANDLERChief Executive Officer

Shelly brings a unique collection of relevant experience spanning 35+ years. She has been a juvenile detention counselor, community provider, CARF surveyor, board member, CEO of other organizations and is a registered lobbyist. This gives her a unique perspective of all aspects of the industry from legislative policy to daily provider operations. Shelly received her master’s degree at Northeastern University in Boston, MA, and her undergraduate from Morningside College in Sioux City, IA. Shelly resides in Johnston with her husband and has two grown children. She is an avid sports fan, with her favorite teams being the Boston Red Sox and New England Patriots. 

SUSAN SEEHASE, Chief Operations Officer

Susan has been in the industry for over 25 years and has held a variety of roles including job coach, community provider, Executive Director, advocate and board member of several organizations. This wide array of experience has allowed her to design and implement business strategies, plans and procedures for organizations while also advocating for Iowa’s most vulnerable citizens. Susan participated in master’s work at Drake University and received her undergraduate degree from Luther College in Decorah, IA. Susan resides in Sumner with her husband and has four children. When she isn’t a spectator at a sporting event, you can find her gardening or cooking.


MADDIE VANKIRK, Communications Coordinator

Maddie has experience in pharmaceuticals, case coordination for motor vehicle accident patients, and business development. This enables her to provide IACP with a diverse perspective on how to relentlessly advocate on behalf of Iowa’s community providers and those they serve. Maddie received a Bachelor of Arts from Luther College in Decorah, IA, and currently resides in Granger with her husband and dog. If she's not on the bike trails or teaching yoga, she is most likely enjoying a patio with her family and friends.


KAT YOUNGBLUT, Outcomes Coordinator

Kat knows the power of data analytics and how to utilize the research to drive change. For over a decade, Kat has helped human services organizations with their records maintenance, electronic process development and continuous quality improvement. She has held various leadership positions within quality improvement and outcomes departments. Kat received her Bachelor of Science from University of Northern Iowa. She lives in Hudson with her husband and son and enjoys camping, photography and reading. 

BRITA NELSON, Technical Assistance Coordinator

Brita has spent her career working in human services. After receiving her undergraduate degree from Luther College in Decorah, IA, she worked for a residential services provider in NEIA for over a decade. Brita gathered experience as a Direct Service Professional, frontline supervisor and a service director. Brita’s work with IACP began in the DirectCourse programs, but she now serves as the Association’s Technical Assistance Coordinator. Brita resides in Decorah with her husband and dog.